All Knowledge Base Articles
How do I use the design editor?
For best results, use Google Chrome on a desktop. Complete edits in one session and download only af...
Read MoreWhat file formats do you offer?
Templates are downloadable in PNG, JPG, PDF, and SVG formats at 300 DPI for print quality.
Read MoreWhat happens to my saved templates if I cancel?
Saved templates are kept for 30 days after cancellation, then permanently deleted. Download them bef...
Read MoreCan I pause my subscription instead of canceling?
Email us to pause your subscription. Pauses start after your billing cycle ends, and we can resume i...
Read MoreWhat is your refund policy?
All payments are final once access is granted. We may refund or replace defective templates. Full po...
Read MoreHow do I cancel my subscription?
Cancel anytime via your Paddle confirmation email or email support@clevercertificates.com. Details h...
Read MoreWhat payment methods do you accept?
We accept debit/credit cards, Google Pay, Apple Pay, and PayPal. Payments are securely processed by...
Read MoreWhat are your pricing and membership options?
We offer two options: Pay As You Go for individual templates and Unlimited Access for full library a...
Read MoreHow can I contact support for more information?
If you have further questions, our customer support is here to help. You can use the live chat on ou...
Read MoreDo you provide templates for different languages?
Yes, our templates can be customized to accommodate different languages. Simply edit the text to cre...
Read MoreWhat file formats are the certificates available in?
Our certificate templates are available in high-quality PDF format for easy downloading and printing...
Read MoreHow often are new certificate templates added?
We regularly update our collection and add new templates to keep up with current trends and user nee...
Read More